Bridgestone Americas, Inc Assistant Service Manager in RICHMOND, California
We Promise to Care
We understand that we offer more than just car service. We rescue people from bad days and we offer solutions for difficult situations. We are people of integrity and we believe that fundamental honesty is the keystone of our business. We are committed to doing the hard work necessary to earn the loyalty of our teammates and our customers by providing a positive experience every time. We are proud and passionate to represent the brand of Bridgestone. Every day, in every store, with every teammate and every customer…. We promise to care!
Our Purpose: To be the most trusted provider of automotive care in every neighborhood we serve.
Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. Our locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tires and Wheel Works.
Apply today to learn more about why Bridgestone Retail Operations is the right place to build your career!
Serving customers is a key to success in this position.Effectively managing the shop by combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also coach, lead, train, and supervise vehicle technicians while also managing the customer facing front-shop. You will be responsible for closing the store daily, delivering store operating metrics, and ensuring a safety-first culture.
You will take a leadership role in creating:
Customer Satisfaction & Retention
Serving Customers’ Automotive Service Needs
Creating Results for Teammates, Customers, and the Company
4 years auto service technical experience.
1 year service manager or writer experience.
Valid driver’s license required.
Pre-employment drug test, physical exam and background check required.
A college degree is preferred.
Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Store Address 1001 Hilltop Mall Rd
Employee Type Regular Full-Time
Degree Preferred 4 Year Degree
Requisition ID 2020-175360
Business Unit Firestone Complete Auto Care
As an Equal Employment Opportunity (EEO)/Affirmative Action employer, it is the policy of Bridgestone to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.